Refund policy

Last Updated: 27 February 2025

At Gunnedah Golf Hub, we want you to be fully satisfied with your purchase. If you are not happy with your order, you may request a refund within 14 days of receiving your item.

1. Eligibility for Refunds

To be eligible for a refund, the item must be:

• Unused and in its original condition
• Returned in the original packaging
• Requested within 14 days of delivery

2. Refund Process

• To request a refund, please email us at tom@gunnedahgolfhub.com with your order details.
• Once we approve your refund request, you will need to return the item to us.
• The customer is responsible for the return shipping costs and any refund processing fees.
• Once we receive and inspect the returned item, we will process your refund within 5-7 business days.

3. Non-Refundable Items

• Gift cards and digital products
• Personalized or custom-made items
• Used or damaged products

4. Late or Missing Refunds

If you haven’t received your refund after 7 business days, please check with your bank or payment provider. If there are still issues, contact us at tom@gunnedahgolfhub.com.

We appreciate your understanding and support! If you have any questions, feel free to reach out.